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Dashboard and metrics

The Logistics Dashboard summarizes the performance of your deliveries and suppliers so you can spot problems before they affect operations. It has two tabs: Overview and Scorecard. You can filter by time window (current year, 6 months, 30 days) and by buyer.

Overview

  • OTD (on-time delivery): of the deliveries completed within the window, what percentage arrived on time. It's calculated as on-time deliveries over the total of resolved deliveries (on time plus late); pending and unanswered ones don't count.

  • Lead time: average, minimum and maximum number of days from the PO date to delivery. It's accurate when you load the actual receipts from the ERP.

  • Compliance evolution: monthly OTD, delivery volume and average delay over time.

  • Best and worst suppliers / materials: ranking by OTD (suppliers need at least 3 deliveries to rank).

  • Deliveries that require action (aging): a current snapshot of open deliveries, grouped by how long ago they came due (due soon, 1 to 7, 8 to 15, 16 to 30, and 30 or more days). It doesn't count paused ones.

  • Delay severity: of the completed deliveries, how late they arrived (on time, 1 to 7, 8 to 15, and 15 or more days).

Supplier Scorecard

A reliability ranking per supplier that combines several metrics into a score from 0 to 100:

  • OTD: on-time deliveries (highest weight).

  • Response rate: what proportion of notices it responded to (versus silence).

  • Confirmation time: how many hours it takes to respond.

  • Rescheduling: what proportion of deliveries it ended up rescheduling.

  • Commitment reliability: when it confirmed a date, did it meet it? (requires having loaded the actual receipts).

The score translates into levels: Excellent (≥80), Good (60 to 79), Average (40 to 59) and Critical (<40). There's a monthly trend per supplier to see whether it's improving or worsening.

How to read it

  • Change the time window to tell a one-off problem from a trend.

  • A supplier with sustained low OTD or score is a data point for the next award; the purchase comparison and this dashboard complement each other.

  • Critical delays deserve direct handling: open the detail in Tracking and write to the supplier from the tracking conversation.