Portal assistant

The supplier portal includes a chat assistant (the floating bubble at the bottom right) that answers your questions while you work. It's also available during registration, to help you complete it.

What you can ask

• How to use the portal: upload an invoice, view your orders, quote in a tender, complete your profile or registration. It answers based on this manual and links you to the right section.
• Your client companies' policies: if the company uploaded its documentation (payment terms, invoicing requirements, deliveries), the assistant answers citing it and naming the company.

If you work with more than one client company and their policies differ, the assistant shows each company's answer separately, always indicating which company each piece of information comes from.

What it does NOT do

The assistant doesn't look up specific operational data: the status of a particular invoice or payment, a tender's outcome, or an order's details are found in the corresponding portal section. If you ask about something not covered by the documentation, it says so honestly instead of making up an answer.

Languages

The assistant replies in the portal's language (Spanish, English or Portuguese).