Help Center

Quote and join tenders

There are two ways to quote your customer: by replying to their spot requests by email, and by joining tenders through the portal.

Quotation requests by email

  • You receive an email with the items, quantities, delivery location and deadline.

  • Reply to the same email with your prices, lead times and terms, either in the body or by attaching your quotation (PDF, Excel). The system processes it automatically.

  • You can quote partially; make it clear to avoid confusion. If you are not going to quote, let them know: your customer can record it and won't send you reminders.

  • Before the deadline you receive automatic reminders.

Tenders through the portal

  1. Invitation: it arrives by email with access to the tender in My Tenders.

  2. Terms: in the Information tab you see items, dates and conditions; in Documents you download the specifications and annexes. Also review the Circulars, where clarifications and changes are posted.

  3. Questions: during the Q&A period you can ask technical or commercial questions about the terms. The answers are published for all bidders.

  4. Your proposal: fill in price and lead time per item (you can quote at least one), add technical or commercial notes and upload the required documentation (up to 100 MB per file). You can save a draft and come back to it later. If the tender is sealed bid, your offer is not visible to the other bidders until closing. If the process requires technical and commercial documentation separately, you will find two upload zones. Before submitting you may have to accept the general terms, either with a checkbox or by uploading the signed form.

  5. Submission: when you submit, you confirm the total amount of your proposal. Once submitted, it cannot be modified. If the buyer opens a new round, you will be able to improve your offer.

  6. Result: you follow the status in the portal; if you win, you receive the purchase order.

Not going to participate? You can decline the invitation from the tender, so your customer knows and doesn't keep insisting.

Tips

  • Enter the prices per item exactly as requested: the comparison is automatic and a unit error can affect your position in the comparison.

  • Always state the validity of the offer and the payment terms.

  • If something in the terms is unclear, ask your question during the Q&A period: once that period is closed, there is no further opportunity for clarifications.